DATA SOLUTIONS ...Your Remote Support Specialist
"TeamViewer... it is just so easy"
TeamViewer allows us to help you from anywhere...
and best of all, YOU are always in control!
Many advantages include:
* You determine our time of entrance and exit on your computer.
* Once our session is ended, we cannot reconnect until you provide us with a new access code.
* TeamViewer is not a program that stays on your computer, but just a utility used for remote access.
* Our fees are lower for remote support because we are able to keep our travel costs down.
Put our expertise to work for you. Strong Data Solutions is proud to use TeamViewer as our remote assistance tool. It is a very simple process that keeps you in complete control of the experience.
For more information, please
"Strong Data Solutions is the best place in town for customer service. We were very happy with the results."
Katie McClennan
Remote Assistance from Strong Data Solutions
An overview of how TeamViewer works:
1. Click the TeamViewer icon to begin the download
(the 2.6 MB file should take just a few seconds).
2. Then double click the downloaded file and choose Run or Open.
3. Allow the program to run and that's it!
Many computer operating environments will ask you repeatedly if you are sure you want to do this.
This warning of course is built-in to your operating system for security reasons - but rest assured this file you are downloading from us is completely secure and safe.
We will be on the phone with you during this time so please feel free to ask questions as we proceed.
Once TeamViewer is ready on your computer, it will provide you with an ID and a one-time Password.
These are the numbers we will need for access to help you.
Again, we will be with you on the phone the entire time so ask any questions you like.
At the end of our session as we disconnect from you, you will see a message thanking you for using TeamViewer. You may close this message and resume using your computer.
We will not be able to access your computer again until we repeat this process and the program provides a new on-time Password.
A job well done with your safety, security, and confidence in mind, are our prime objectives.